Skip to content
  • 24/7 Support
  • Our Platform
    • How it Works
    • Integrations
    • Partner Program
      • Become a Reseller
      • Third Party Support for POS
      • Refer a Lead
    • Products
      • Gift Card
      • Loyalty Programs
      • GivexPOS
        • QSR
        • Restaurant
        • Retail
        • Sports Venues
      • Uptix Ticketing
      • GivexPay
  • Company
    • About Us
    • Careers
    • Investor Relations
      • Governance
      • Financial Reports
      • News & Events
      • Analyst Coverage
  • Blog
    • News & Insights
    • Case Studies
    • Events
    • Investor News
  • Contact Us
  • Book a Demo
Book a Demo

3 Reasons to Opt for a Self-Serve Kiosk

Date August 7, 2018

Author Sonya Hoshmand

Share

  • Share on LinkedIn - opens in a new tab LinkedIn
  • Share on Twitter - opens in a new tab Twitter
  • Share by Email
  • Copy URL Link Copied

In fast-casual restaurants, self-ordering kiosks have taken over and have become increasingly familiar to customers. In fact, people are much more willing and comfortable with interacting with a self-service kiosk than they used to be. You can find them popping up everywhere, from hotels to the airport for check-in, and even in movie theatres and grocery stores. The introduction of kiosks in your establishments modernizes the public perception of your business making it more appealing to younger patrons. So, why not take advantage of this trend and implement self-serve kiosks in your restaurant.

Reduce Lines

We all know that long lines are never good for business, but if you’re unable to serve everyone within their desired timeframe, it could have a negative impact. Some customers might leave before they reach the counter while others are just angry that they’ve had to wait, thereby impacting their overall impression of your business.  Utilizing a self-serve kiosk, your business has the potential to double the number of orders placed without increasing your front of house staff.

With a limited number of staff taking orders at the register, lines can get congested, especially during peak hours. Self-serve kiosks give customers the option to order and pay at their convenience, all the while reducing wait times at the register.

Cutting Overhead Expensive

By offering customers a completely self-sufficient option to place orders, a self-serve kiosk reduces labor costs and frees up staff to be more productive in another area. In addition, with customers choosing and verifying their own meal items, the likelihood of error can be significantly reduced, further improving restaurant efficiency. With intelligent technology, merchants can take steps to start reducing their overall food wastage and drive down costs. Self-service kiosks help minimize communication error between the front and back of the house. Overwhelmed cashiers can easily misunderstand customer requests, driving up mistakes in the kitchen.

Increase Customer Satisfaction

Many young-generation guests have come to expect this self-service option. For customers of all ages, a self-serve kiosk is a convenient option. By keeping you up-to-date with changing customer needs, a self-serve kiosk can help improve your restaurant image. Self-service kiosks help provide a well-designed experience for your customers that don’t need as much attention. By allowing some customers to skip the line as they desire, your staff can spend more time ensuring that the customer with plenty of questions get the attention they require. In this way, you’ve met the various needs of your customers  and both parties should feel greater satisfaction in the overall experience.

It’s vital to liberate your customers from the line, granting them the control to determine how they wish to interact with your brand. Vexilor Ordering Kiosks use well-known and high-quality hardware from Elo. Learn more about the benefits of implementing Vexilor Ordering Kiosks in your business.

Related Company News

See all
  • Date January 19, 2023

    Author Lauren Moorman

    Givex to Exhibit Uptix Stored Value Solution and Mobile Patron Portal at International Ticketing Association (Intix) Conference and Exhibition from January 24 to 26, 2023

  • Date January 13, 2023

    Author Lauren Moorman

    Givex to Exhibit Unattended Retail Functionality and Evolution of Branded Currency in the Metaverse at NRF 2023, Retail’s Big Show, from January 15 to 17

  • Date January 5, 2023

    Author Lauren Moorman

    Givex Corp. Celebrates Strong Performance for the First Nine Months of 2022 with Three Acquisitions, and a 29% Increase in Revenue and an Increase of 22,000 New Merchant Locations Over the First Nine Months of 2021

TSX: GIVX

OTCQX: GIVXF

TSX: current price

Join our newsletter to stay up to date

By clicking the above button you are confirming that you agree with following our Privacy Policy.

This field is for validation purposes and should be left unchanged.
  • Our Platform
    • Book a Demo
    • How it Works
    • Integrations
    • Partner Program
  • Products
    • Gift Card
    • Loyalty Programs
    • GivexPOS
    • Uptix Ticketing
    • GivexPay
  • Company
    • About Us
    • Investor Relations
    • Careers
    • Contact Us
    • News & Insights
  • Already a Client?
    • 24/7 Support
  • Follow Us
    • YouTube
    • LinkedIn
    • Twitter
© 1999-2023 Givex Corporation. All Rights Reserved.
  • Privacy Policy
  • Policies
loading

Please wait while you are redirected to the right page...

Please share your location to continue.

Check our help guide for more info.

share your location

Region

  • North America
  • South America
  • Europe
  • Asia
  • Oceania

Language

  • Chinese (Simplified)
  • English
  • French
  • Portuguese
  • Spanish