Enhance fan experience through in-game promotions. Entice season ticket holders by adding money on their tickets for every game
Ticket holders spend more than the value added on their tickets, creating lift and resulting in higher concession and merchant revenues
Track fan spending throughout the venue, identify key customer segments and discover how to target these customers to increase spending
Watch this short video to see how sporting and event venues are using Stored Value Tickets to increase fan engagement and season ticket sales.
The Uptix complete suite of services turns your existing tickets into stored value tickets also known as loaded tickets, so they can serve as cashless payments at concessions and selected merchant locations throughout your venue.
In addition, Uptix loaded tickets include a full-featured array of sports marketing and promotional programs to drive fan excitement and deepen analytical capability to give you new insights into your customers. Tickets can even accumulate loyalty points.
Gain deep, actionable, insights into fans and their spending patterns. The Uptix Stored Value Tickets platform is a rich source of data on your ticketholders’ spending patterns and preferences. Uptix fan analytics can help identify key customer segments and discover how to target these customers to increase spending. Givex provides a comprehensive list of standard reports which cover all aspects of your customer data and in addition to reports, we can also generate data feeds for you to perform your own analysis or custom reports.
• Send invitations and offer special perks to premium seat holders
• Promote new merchandise and special vendor offers
• Apply discounts or coupons
We work with teams in the MLB, NFL, NBA, NHL, MLS, and NCAA Division 1 schools, and partner with the MLB Advanced Media (MLBAM.com) to include our solution in the official MLB.com Ballpark mobile app.
The patron portal is a consumer-facing website that allows Uptix holders to manage their loaded tickets. Ticketholders can use the patron portal to load stored value tickets with their credit cards, driving additional spending at the game. Users can also move value between tickets and view ticket/event information.• Create login credentials, check ticket balance
Exceptional customer experience begins as soon as they enter the gates. The ticket agents, service staff and security directly contribute to the success of any event.
• Powerful incentives to motivate excellence
• Transactions are processed in real-time and tracked
• Set limitations on the amount that can be redeemed- daily, monthly, yearly
• Offer variables allowances based on position, i.e. servers, general managers etc.
• Restrictions and specific rules applied to the card number provides more control for the employer
Uptix works with your existing ticketing platform through integrations with Provenue, Ticketmaster, Paciolan, and TicketReturn.
Our 24/7/365 multilingual Client Services Support team is available across all time zones. Support is also always accessible by phone, email and live internet chat. Training for your new POS is included.
[Uptix] not only drives concession sales, but also helped us mark a special day this summer, the retiring of Whitey Herzog's number, 24. The fans loved it when we loaded money onto every ticket in section 240 and whenever a Cardinals pitcher got a strikeout. In fact, we got such great response from the fans that we’re going to expand the [Uptix] service next season.
It’s a small gift to give the fans something extra and thank our season ticket holders,they really like [Uptix]. With stored value, we’ve seen a solid surge in renewals, even for seats which historically had weak renewal rates.
Givex has enhanced their Gift Card functionality with a new feature for Card Groups called “top up”.
What was a manual adjustment process can now be automated on a daily basis for each card group using different values.
We’ve expanded our usage of this functionality both here at Citizens Bank Park and our Spring Training Site, Spectrum Field in Clearwater, Florida.
The Phillies and our partner Aramark use many of the Givex tools in the Givex toolbox for both Gift Cards and the Uptix product to run our business.