{"id":16035,"date":"2022-09-22T03:27:48","date_gmt":"2022-09-22T03:27:48","guid":{"rendered":"https:\/\/web.givex.com\/casestudy\/philadelphia-phillies\/"},"modified":"2022-09-22T03:27:48","modified_gmt":"2022-09-22T03:27:48","slug":"philadelphia-phillies","status":"publish","type":"case-study","link":"https:\/\/web.givex.com\/es\/casestudy\/philadelphia-phillies\/","title":{"rendered":"Philadelphia Phillies"},"content":{"rendered":"<div id=\"block_7ddc0b1bedb057c8d43cb2a35bec287b\" class=\"hero hero--share acf-block alignfull\">\n\n\t\t<figure class=\"hero__figure hero__figure--top\" data-background-mode=\"transparent\" role=\"none\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"770\" src=\"https:\/\/web.givex.com\/wp-content\/uploads\/2022\/08\/17-10-30-Phillies-Use-Loaded-Tickets_1900x770px.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/web.givex.com\/wp-content\/uploads\/2022\/08\/17-10-30-Phillies-Use-Loaded-Tickets_1900x770px.jpg 1900w, https:\/\/web.givex.com\/wp-content\/uploads\/2022\/08\/17-10-30-Phillies-Use-Loaded-Tickets_1900x770px-300x122.jpg 300w, https:\/\/web.givex.com\/wp-content\/uploads\/2022\/08\/17-10-30-Phillies-Use-Loaded-Tickets_1900x770px-1024x415.jpg 1024w, https:\/\/web.givex.com\/wp-content\/uploads\/2022\/08\/17-10-30-Phillies-Use-Loaded-Tickets_1900x770px-768x311.jpg 768w, https:\/\/web.givex.com\/wp-content\/uploads\/2022\/08\/17-10-30-Phillies-Use-Loaded-Tickets_1900x770px-1536x622.jpg 1536w\" sizes=\"auto, (max-width: 1900px) 100vw, 1900px\" \/>\t\t<\/figure>\n\n\t<div class=\"hero__container\">\n\n\t\t<div class=\"hero__content\" data-background-mode=\"transparent\">\n\n\t\t\t\t\t<p class=\"hero__eyebrow\">Case Study<\/p>\n\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"hero__body\"><h3 class=\"bulletsTitle\">How we helped the Phillies at Citizens Bank Park<\/h3>\n<ul>\n<li class=\"displaySectionYes\">Givex&#8217;s cashless solution has given the Phillies greater control over their finances<\/li>\n<li class=\"displaySectionYes\">Employees can manually reload funds or participate in the Auto-Reload program<\/li>\n<li class=\"displaySectionYes\">This solution can be used on any POS in the ballpark, as well as their spring training facility in Clearwater, Florida<\/li>\n<\/ul>\n<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"hero__share\" data-background-mode=\"transparent\">\n\t\t\t<p class=\"hero__share-title\">Share<\/p>\n\t\t\t<nav class=\"social-share\">\n\t<ul class=\"social-share__list\">\n\t\t<li class=\"social-share__item\">\n\t\t\t<a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/web.givex.com\/es\/casestudy\/philadelphia-phillies\/\" target=\"_blank\">\n\t\t\t\t<span class=\"sr-only\">Share on LinkedIn &#8211; opens in a new tab<\/span>\n\t\t\t\t<svg id=\"linkedin\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" role=\"img\">\n\t<title>LinkedIn<\/title>\n\t<path fill-rule=\"evenodd\" fill=\"currentColor\"\n\t\td=\"M20.447 20.452h-3.554v-5.569c0-1.328-.027-3.037-1.852-3.037-1.853 0-2.136 1.445-2.136 2.939v5.667H9.351V9h3.414v1.561h.046c.477-.9 1.637-1.85 3.37-1.85 3.601 0 4.267 2.37 4.267 5.455v6.286zM5.337 7.433c-1.144 0-2.063-.926-2.063-2.065 0-1.138.92-2.063 2.063-2.063 1.14 0 2.064.925 2.064 2.063 0 1.139-.925 2.065-2.064 2.065zm1.782 13.019H3.555V9h3.564v11.452zM22.225 0H1.771C.792 0 0 .774 0 1.729v20.542C0 23.227.792 24 1.771 24h20.451C23.2 24 24 23.227 24 22.271V1.729C24 .774 23.2 0 22.222 0h.003z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t<li class=\"social-share__item\">\n\t\t\t<a href=\"https:\/\/twitter.com\/share?url=https:\/\/web.givex.com\/es\/casestudy\/philadelphia-phillies\/\" target=\"_blank\">\n\t\t\t\t<span class=\"sr-only\">Share on Twitter &#8211; opens in a new tab<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" role=\"img\" viewBox=\"0 0 24 24\">\n\t<title>Twitter<\/title>\n\t<path fill-rule=\"evenodd\" fill=\"currentColor\"\n\t\td=\"M24 4.557c-.883.392-1.832.656-2.828.775 1.017-.609 1.798-1.574 2.165-2.724-.951.564-2.005.974-3.127 1.195-.897-.957-2.178-1.555-3.594-1.555-3.179 0-5.515 2.966-4.797 6.045-4.091-.205-7.719-2.165-10.148-5.144-1.29 2.213-.669 5.108 1.523 6.574-.806-.026-1.566-.247-2.229-.616-.054 2.281 1.581 4.415 3.949 4.89-.693.188-1.452.232-2.224.084.626 1.956 2.444 3.379 4.6 3.419-2.07 1.623-4.678 2.348-7.29 2.04 2.179 1.397 4.768 2.212 7.548 2.212 9.142 0 14.307-7.721 13.995-14.646.962-.695 1.797-1.562 2.457-2.549z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t<li class=\"social-share__item\">\n\t\t\t<a href=\"mailto:?subject=Philadelphia Phillies&amp;body=https:\/\/web.givex.com\/es\/casestudy\/philadelphia-phillies\/\" target=\"_blank\">\n\t\t\t\t<span class=\"sr-only\">Share by Email<\/span>\n\t\t\t\t<svg viewBox=\"0 0 42 24\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n\t\td=\"M0.585938 -4V-1.30545L4.66894 1.1944L21.0009 11.1899L37.3329 1.26449L41.4159 -1.21979V-4H0.585938ZM0.585938 3.40143V27.8977H41.4159V3.47542L21.0049 15.7138L0.585938 3.40143Z\"\n\t\tfill=\"currentColor\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t<li class=\"social-share__item\">\n\t\t\t<a class=\"social-share__link js-link-share\" href=\"#\">\n\t\t\t\t<span class=\"sr-only\">Copy URL<\/span>\n\t\t\t\t<svg viewBox=\"0 0 20 20\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\"\n\t\td=\"M14.8358 0.629925C13.6468 0.686921 12.5034 1.20558 11.6195 2.08901L8.15237 5.55434C8.69697 5.00719 10.7185 5.38336 11.2089 5.87352L13.3075 3.77608C13.7722 3.31157 14.3539 3.02659 14.9498 3.00094C15.3547 2.98099 15.9278 3.06649 16.4325 3.5709C16.9029 4.04111 17.0027 4.58827 17.0027 4.96159C17.0027 5.58569 16.7176 6.20694 16.2272 6.69426L12.5776 10.3648C11.6594 11.2824 10.2623 11.3565 9.45255 10.5472C8.99065 10.0855 8.22936 10.0826 7.7646 10.5472C7.29984 11.0117 7.29984 11.7697 7.7646 12.2342C8.59717 13.0664 9.69206 13.4881 10.8212 13.4881C12.0415 13.4881 13.2875 12.9894 14.2427 12.029L17.9151 8.38133C18.8475 7.4523 19.375 6.20979 19.375 4.96159C19.375 3.80173 18.9359 2.69887 18.1204 1.88383C17.2479 1.0118 16.0761 0.57293 14.8358 0.629925ZM9.17883 6.51187C7.95849 6.51187 6.69252 7.01343 5.73449 7.97096L2.08485 11.6187C1.15249 12.5477 0.625 13.7902 0.625 15.0384C0.625 16.1983 1.0641 17.3011 1.87956 18.1162C2.75205 18.9882 3.92393 19.4271 5.16423 19.3701C6.35322 19.3131 7.49658 18.7944 8.38047 17.911L11.8476 14.4457C11.3002 14.9928 9.28148 14.6166 8.79106 14.1265L6.69252 16.2239C6.22776 16.6884 5.6461 16.9706 5.05018 16.9991C4.6453 17.019 4.07219 16.9335 3.56752 16.4291C3.09706 15.9589 2.99726 15.4089 2.99726 15.0384C2.99726 14.4143 3.28239 13.7931 3.77281 13.3057L7.42245 9.63523C8.34056 8.7176 9.73768 8.64635 10.5474 9.45284C11.0122 9.91736 11.7735 9.91736 12.2354 9.45284C12.7002 8.98833 12.7002 8.23029 12.2354 7.76577C11.4028 6.93364 10.3051 6.51187 9.17883 6.51187Z\"\n\t\tfill=\"currentColor\" \/>\n<\/svg>\n\t\t\t\t<span aria-hidden=\"true\" class=\"social-share__link-message js-link-share-message\">Link Copied<\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t<\/ul>\n<\/nav>\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The Challenge<\/h2>\n\n\n\n<p>As the Director of Ticket Technology and Development for the Philadelphia Phillies, Chris Pohl was instrumental in digitalizing the ticketing systems at Citizens Bank Park, the team\u2019s home venue. The overhaul dramatically improved efficiencies, increased ticket sales, and forever changed the way the team collected and used data to optimize fan engagement.<br><br>When he was tasked to find a cashless payment solution for the Phillies\u2019 employee lunch program, Chris was up for the challenge. Every day, a press room at Citizens Bank Park transforms into a staff lunchroom and serves up an impressive selection of hot and cold entr\u00e9es . The program has been a huge hit with younger employees, with one caveat: no mobile payment. By backing away from cash in favour of digital formats, consumers have reshaped the digital landscape for many business owners. The employees\u2019 reliance on handheld payment was the gentle nudge the Phillies needed to update their payment options.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our Solution<\/h2>\n\n\n\n<p>Forgoing the standard route of costly app development or lengthy integrations, Chris approached Givex to see if it was possible to leverage any of their programs. Givex manages the team\u2019s gift card and loyalty programs, patron portal site, and in-game promotions. Givex also helped implement an employee allowance card for the park\u2019s concessionaire, Aramark.<br><br>All employees carry a security card to access ballpark doors. Givex worked with Chris to develop a hybrid solution that would allow employees to add money to their ID cards, enabling it to be used as a form of payment. Givex numbers were generated and assigned to the back of each card via QR code. With the code, employees could reload money, redeem, and view balances on their mobile device. An integrated website was also developed allowing employees to manage their accounts online.\u00a0\u00a0The Phillies use Givex API\u2019s for the Lunch room redemption transaction.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We had existing tools in our Givex toolbox I thought would work great.<\/p>\n<cite>CHRIS POHL, DIRECTOR OF TICKET TECHNOLOGY AND DEVELOPMENT, PHILADELPHIA PHILLIES<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">The Results<\/h2>\n\n\n\n<p><strong>\u2022&nbsp;&nbsp; &nbsp;&nbsp;<\/strong>Removing cash from the equation has given the Phillies greater control over their finances<\/p>\n\n\n\n<p><strong>\u2022&nbsp;&nbsp; &nbsp;&nbsp;<\/strong>Employees have two options, manually reload funds or enter the Auto Reload program.<\/p>\n\n\n\n<p><strong>\u2022&nbsp;&nbsp; &nbsp;&nbsp;<\/strong>Provides a transparent account of the number of meals redeemed with a timestamp.&nbsp;<\/p>\n\n\n\n<p><strong>\u2022&nbsp;&nbsp; &nbsp;&nbsp;<\/strong>The Employee ID card can also be redeemed on any of the ballpark\u2019s POS and at their spring training facility in Clearwater, Florida.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Challenge As the Director of Ticket Technology and Development for the Philadelphia Phillies, Chris Pohl was instrumental in digitalizing the ticketing systems at Citizens Bank Park, the team\u2019s home venue. The overhaul dramatically improved efficiencies, increased ticket sales, and forever changed the way the team collected and used data to optimize fan engagement. When [&hellip;]<\/p>\n","protected":false},"featured_media":3068,"parent":0,"template":"","product":[34],"class_list":["post-16035","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","product-uptix-ticketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Philadelphia PhilliesShift4<\/title>\n<meta name=\"description\" content=\"The Challenge As the Director of Ticket Technology and Development for the Philadelphia Phillies, Chris Pohl was instrumental in digitalizing the\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/web.givex.com\/es\/casestudy\/philadelphia-phillies\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Philadelphia 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