{"id":28505,"date":"2024-05-16T10:23:55","date_gmt":"2024-05-16T14:23:55","guid":{"rendered":"https:\/\/web.givex.com\/?p=28505"},"modified":"2024-05-16T10:23:56","modified_gmt":"2024-05-16T14:23:56","slug":"givex-ushers-in-a-new-era-of-customer-engagement-with-the-launch-of-givexengageai","status":"publish","type":"post","link":"https:\/\/web.givex.com\/es-mx\/news-insights\/givex-ushers-in-a-new-era-of-customer-engagement-with-the-launch-of-givexengageai\/","title":{"rendered":"Givex Ushers in a New Era of Customer Engagement with the Launch of GivexEngageAI"},"content":{"rendered":"\n<p><strong>Toronto, ON, May 16, 2024<\/strong> \u2013 Today, <a href=\"https:\/\/web.givex.com\/north-america-gift-cards-b\/?gad_source=1&amp;gclid=CjwKCAjw_LOwBhBFEiwAmSEQARlwlgH45e5bV0g7N6Abgj2yfBLv-2Rf0yg6lC6yhl0wJAP0HsT6cBoCp4kQAvD_BwE\">Givex Corp. (&#8220;Givex&#8221;)<\/a> (TSX: GIVX) (OTCQX: GIVXF), a cloud-based global customer engagement and business insights platform, is excited to announce the launch of <a href=\"https:\/\/web.givex.com\/engage-ai\/\">GivexEngageAI<\/a>, an artificial intelligence (AI) platform that enhances customer relationships through data-driven profiles and highly targeted engagement campaigns.<\/p>\n\n\n\n<p>GivexEngageAI builds detailed, 360-degree customer profiles based on guests\u2019 interactions with a business, such as loyalty accounts, average purchase amounts, transactional information, and more. The future of business interactions is personalized, and companies are looking for the next generation of tailored customer engagement. With EngageAI, business leaders will have streamlined access to data on every customer interaction within a company\u2019s technology ecosystem, helping to support data-driven decision-making.<\/p>\n\n\n\n<p>\u201cThe launch of GivexEngageAI marks a new chapter for Givex, providing unparalleled insights into vital customer data and a flexible solution that enables brands to scale as they grow,&#8221; said Mo Chaar, Chief Commercial Officer of Givex. \u201cWe\u2019re seeing a shift away from cookie-cutter marketing programs, and GivexEngageAI enables businesses to send relevant communications to each customer based on their profile and purchase history. Through a streamlined platform that eliminates the need to consolidate data from multiple sources, this solution will allow businesses to cultivate deeper customer relationships effortlessly, and increase customer conversion and retention.&#8221;<\/p>\n\n\n\n<p>Leveraging data from GivexPOS and its related products, such as online ordering, GivexEngageAI harnesses the power of AI to help businesses enhance engagement and drive revenue. With 360\u00b0 Customer Profiles, companies can gain a complete understanding of the customer and turn previously anonymous visitors into repeat, valued guests. These detailed profiles lay the groundwork for intelligent, automated campaigns that manifest across multiple channels \u2014 from push notifications to texts \u2014 sending AI-driven recommendations based on purchase history and similar customer profiles. EngageAI also enables automated engagement, maximizing marketing potential and enabling businesses to predict, recommend, and effectively engage with customers.<\/p>\n\n\n\n<p>By channelling insightful data through each transaction, GivexEngageAI will enable businesses to immediately launch orchestrated omnichannel customer journeys through multiple built-in channels. To get started, businesses simply select the channels they need at any step of their journey, and add more as their needs expand.<\/p>\n\n\n\n<p>Givex combines a real-time customer data platform (CDP), AI decisioning, omnichannel activation, gamification and customer intelligence, all in one unified solution. \u200b\u200bWith twelve global offices and a footprint of more than 132,000 active merchant locations, Givex sets the standard for how technology companies serve, communicate, and respond to customers.<\/p>\n\n\n\n<p>For more information about Givex technology, visit <a href=\"https:\/\/www.givex.com\/\">www.givex.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Givex Corp. a cloud-based global customer engagement and business insights platform, is excited to announce the launch of GivexEngageAI.<\/p>\n","protected":false},"author":57,"featured_media":28506,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[29],"tags":[215,77,71],"product":[],"class_list":["post-28505","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news","tag-ai","tag-givx","tag-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Launch of GivexEngageAI | Shift4<\/title>\n<meta name=\"description\" content=\"Givex Corp. a cloud-based global customer engagement and business insights platform, is excited to announce the launch of GivexEngageAI.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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