Understanding costs for acquiring new customers is the crucial first step, the second is to ensure you're maximizing each initiative. Our tools provide proven cost efficient methods, while giving you the ability to measure their effectiveness in real time.
Retail success now involves your ability to engage with consumers wherever they are, in-store, online and on whatever device they may be using. Our platform seamlessly connects to all your sales channels, and our tools are usable on any device.
Whether it’s a profitability analysis, forecasting, marketing initiative validation or understanding who your most profitable customers are, the Givex platform provides the data you need to better understand your operations, so you can take action.
While you increase customer acquisition through your gift card program, and encourage a better relationship with your customers through your loyalty program, promotional campaigns are used to drive activity during specific time periods, for specific products and services, across all or designated sales channels.
Whether it’s sending limited time discounts or a free product/service that targets those lapsed customers, or a Refer-a-Friend promotion that encourages personal referrals, The Givex platform allows you to create, manage and report on the success of each in real time.
While your Gift Card, Loyalty and Promotional Programs continue to engage with your customer base, and your POS system is feeding you crucial information regarding your operational efficiency and more, you now need to convert that data into action. From customer segmentation based on criteria such as recency, frequency and monetary value all the way to employee performance, Givex's standard reporting with over 250+reports combined with the best in breed Analytics engine allows you to quickly make sense of the invaluable data you are collecting.
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here's what our customers have to say
Givex was great to work with and their included comprehensive reporting gave us advanced functionality and financial data that our previous supplier could not provide. The support team at Givex, whether it is in reports or technical questions, is always available, more than willing to help and does a great job doing so.- Johannes Bäckblom POS and Payment Solutions Specialist, Clas Ohlson
The Givex solution offered us the chance to ‘future-proof’ our investment, covering any expansion in the UK and Europe we had planned. The team we dealt with during pre-sales and scope gave us the confidence we needed to make a decision to move forward.- Phil Barker Head of IT, American Golf
The Costa Coffee Club loyalty program more than pays for itself!- George Gee Loyalty Manager, Costa Coffee